Charlyn
Libao, RN
Medical virtual assistant
About Me
Hello! I'm a licensed nurse with experience working in the BPO healthcare industry and medical virtual assistance, I bring a comprehensive skill set to any healthcare setting. My diverse experience combined with my strong communication skills and proficiency in various administrative tasks make me an ideal candidate for roles that require versatility and adaptability within the healthcare industry. I am well-equipped to handle a wide range of responsibilities.
EMR Management
Enter and update patient information in the Electronic Medical Records (EMR) system.
Insurance Verification
Verify patient insurance details, ensuring accurate billing and reimbursement.
Claims Management
Create reports listing all claims and monitor claim statuses, identifying whether they were approved or denied. Also rectify error claims to ensure proper processing.
Prior Authorizations
Handle prior authorization requests.
Medical Transcription
Transcribe medical reports, patient notes, and other relevant documents.
Triage
Assess patient symptoms and determine appropriate medical care over the phone, ensuring timely and effective healthcare support.
Correspondence Handling
Manage and respond to various forms of correspondence, ensuring timely and accurate communication.
Appointment Scheduling
Manage and schedule patient appointments.
EDUCATION
OUR LADY OF FATIMA UNIVERSITY
Bachelor of Science in Nursing
Nursing Internship Summary
| Operating Room, Surgical Intensive Care Unit, Orthopedic Ward, Oncology Ward |
| Emergency Room, OB Ward, Intensive Care Unit, Neonatal Intensive Care Unit, Medicine Ward |
| OB Ward |
| Pedia Ward |
| Communicable Disease Nursing |
| Emergency Room, Medicine Ward |
| Psychiatric Nursing |
| Emergency Nursing, Disaster Nursing |
| Geriatric Nursing |
Board Rating
October 2021 - February 2022
NYTW Clinic
January 2022 - October 2023
CQC Health Inc.
July 2022 - November 2023
Audiology Island
Employment History
March 2019 - September 2019
Optum Global Solutions | UMR Account
September 2019 - December 2020
Teletech | OptumRX Account
November 2020 - September 2021
Stewart Medical Group
MY CERTIFICATES
HIPAA Certificate
Medical Virtual Assistant Training Course
Telemedicine Practice Course
MY CERTIFICATES
Medical Billing & Credentialing
Certified Pharmacy Benefit Management Technician
Basic Life Support
OTHER COURSES TAKEN
Executive Virtual Assistant Course
Social Media Management & Marketing
Some of the tasks I did:
Tracking Claims Status
Tracking Prior Auth Status
Insurance
Verification
Letter of Medical Necessity for Prior Auth
DME Form for prior auth
Work With Me
Phone
+63 927 230 1507
charlynlibao@gmail.com